Policies on Services & Sales

Each service is performed specific to the client, we do not guarantee anything beyond that fact that we will perform the service to the best of our ability. As we are working with the Divine and the Ethereal realms, it is the client's responsibility to follow through with any instructions given. The client's belief in the services received is based in the spiritual and cannot be determined tangibly. Thus, we hold no responsibility beyond that which we express we will do, but not the specific outcome.

Divination readings are performed, pictures of the spread are sent, the text is sent via email for the client's own records. What happens after we have fulfilled our end of the transaction is completely the responsibility of the client.

Reiki sessions are performed at the designated times in the appropriate manner. How and when, or even if, the client will respond is of a spiritual matter and cannot be determined tangibly by us specifically. Feedback is appreciated but not necessary. It is the client's responsibility to be receptive to the energies sent, but we have no control over how the client may choose to do this.

Items made or spells performed specific to a client's request are exercised to our best ability. Their manifestation of intent is entirely the responsibility of the client and how they choose to believe in its efficacy. We have no control over the beliefs of others.

So basically, The Ravn's Shade promises to provide the services we offer to the best of our ability and the client must believe in those services and the strength of themselves to bring about the desired manifestation.

Due to the statements above, and the fact that all items/services are custom designed upon order, we do not offer a refund. However, we will listen and take into consideration, on a case-by-case basis, anyone who does request one. But we will not guarantee that we will give it, due specifically to the fact that these items/services are faith based. I hope y'all can understand this reasoning.